I am new to aged care
Not sure what Mum or Dad is entitled to? We will walk you through My Aged Care, the assessment and what happens next — in plain English.
Understand the programRegistered 1 October 2026 — services commence 1 November 2026
Home care across the Wheatbelt
We help older people across the Wheatbelt stay in their own home — in town or out on the farm — with local support workers, honest pricing and an office that answers the phone.
Start here
Aged care has a language of its own. Tell us roughly where you are, and we will meet you there — no jargon, no pressure, and no assumption that you already know how any of it works.
Not sure what Mum or Dad is entitled to? We will walk you through My Aged Care, the assessment and what happens next — in plain English.
Understand the programHave a Support at Home classification? We will show you how far your budget stretches and handle the transfer from your current provider.
Switch to usNo assessment, no waiting list. Flexible support from $70 an hour, for as long as you need it — including short-term help after hospital.
See private care pricesWhat we help with
From a hand with the shower to a nurse who knows your history — every service is delivered by someone we have trained, screened and would happily send to our own family.
Showering, dressing, grooming and continence support — done gently, at your pace, with dignity.
Medication management, wound care, injections and clinical monitoring by registered nurses.
Cleaning, laundry, bed making and the little jobs that keep a home comfortable and safe.
Menu planning, cooking together and support with special diets or swallowing difficulties.
Appointments in Narrogin or Perth, shopping, a cuppa, a trip to the footy — company that keeps you connected.
Lawns, pruning, gutters and small repairs — plus a practical look at trip hazards and firebreaks.
How it works
You will always know what is happening next, who is coming, and what it will cost before it starts.
Fifteen minutes on the phone, no obligation. We listen to what is hard right now and answer your questions honestly.
We help you apply to My Aged Care or transfer an existing budget — and explain what your classification means.
Choose the services, times and people you want. You get a written plan with prices before anything begins.
Meet your support worker, settle into a routine, and adjust anytime with one care manager who knows you.
Funding, explained
Support at Home replaced Home Care Packages on 1 November 2025. If you are assessed as eligible, you are placed on one of eight classification levels and given a budget every three months.
| Level | Per quarter | Per year | Often used for |
|---|---|---|---|
| Level 1 | $2,752.50 | $11,010.01 | A few hours a week — cleaning, transport, a hand with shopping |
| Level 2 | $4,112.84 | $16,451.35 | Regular personal care and domestic help |
| Level 3 | $5,634.20 | $22,536.81 | Several services a week, plus some nursing |
| Level 4 | $7,617.13 | $30,468.51 | Daily support and regular clinical care |
| Level 5 | $10,182.38 | $40,729.53 | Complex needs, nursing and allied health |
| Level 6 | $12,341.32 | $49,365.27 | High needs across most days of the week |
| Level 7 | $14,915.00 | $59,660.00 | Very high needs, frequent clinical support |
| Level 8 | $20,034.28 | $80,137.12 | Highest needs, near-continuous support |
Amounts are indicative, current at 1 July 2026 and indexed annually. Your actual budget depends on your assessment. A 10% care management contribution is deducted from each quarterly budget.
Your funds are released every three months. We help you plan the quarter so services are steady and nothing is left unused.
Nursing and — from 1 October 2026 — personal care sit in the clinical category, with no contribution from you.
What you pay towards independence and everyday living services counts towards a $130,000 lifetime cap.
Why families choose us
We are a community-based provider with a deliberately small caseload. That means fewer handovers, shorter phone queues, and a care manager who knows which road you live on and what time the school bus runs.
What you can count on
We are a small provider, so we only make promises we can actually deliver on every visit.
Your roster is set in advance and changes are explained, not discovered when a stranger knocks. If your usual worker is away, you get a call — not a surprise.
One clear statement, itemised by service, showing what came out of your budget and what is left. If you cannot follow it, we have written it badly and we will fix it.
About waiting times, about what your budget will and will not cover, and about whether we are the right provider for your situation. Even when the answer is no.
Where we work
We take clients anywhere in the state — towns, farms and remote properties. Our support workers live in the district, so visits are reliable and travel is planned properly. Wherever you are, we will talk through how the roster works before we start.
Our home patch — where our workers are based and most of our clients live:
Outside these towns? Ring the office — we take work right across WA and will confirm travel arrangements in writing before we start.
Common questions
If your question is not here, ring the office on 0418 862 850. We would rather answer it properly than have you guess.
The office is staffed Mon–Fri, 8am–6pm. Outside those hours and on weekends, the same number reaches our on-call staff.
A real person, in Corrigin, who has had this conversation a thousand times. No obligation, no sales script.